Miss Manners in the Facebook age

by vix on September 1, 2010


I’ve been thinking a great deal about decorum.

Maybe that’s because someone recently intimated I don’t have any. I think I do, but obviously my definition may be different from my elderly parents or parents-in-law, or at the other extreme, my children’s.

Miss Manners where are you in the social media age?

Exactly what is the appropriate way for someone – a blogger, a writer, a wife, a mother – to behave online and offline?

Being actively involved in social media networks means essentially coming to grips with what Mark Zuckerberg (CEO of Facebook) has termed ‘radical transparency’ – where you present one image to everyone, and deciding – will you or won’t you, join the dance?

Facebook’s view is that you no longer compartmentalise your life. You no longer don a ‘work’ face as you climb into your suit, or a ‘wassup friends’ face’ when you come out of that suit at the end of the day. You don’t put on the ‘vaguely polite but aloof’ face you previously presented to those you wished to impress – long-lost relatives, your children’s school governors, your professional advisors – any longer. It’s a one face fits all way of living. To even want to cling onto the idea of compartmentalising your work life, your home life, Zuckerberg and folllowers contend is almost sneaky.

“You have one identity… The days of you having a different image for your work friends or co-workers and for the other people you know are probably coming to an end pretty quickly… Having two identities for yourself is an example of a lack of integrity” – Zuckerberg, 2009

I’m not sure I can agree with Zuckerberg, though I take integrity very seriously. I side with Virginia Woolf when she wrote about writing on the internet, in 1926 – “If you do not tell the truth about yourself you cannot  tell it about other people”

I try to tell the truth.

I don’t think truth changes in a different circle of friends, or when writing in a different age (2010 vs 1926) or whether it is written in a tweet or on a blog, rather than on paper.

But is truth consistent with being polite?

There is a freedom in behaving like a whole, resolved individual, unfettered by social convention, but like fire, that freedom used correctly can help, and enhance my life and those I interact with. Incorrectly tended, that fire can get out of hand.

Many years ago when I was a young exec at Microsoft, I used to put on a fire engine jacket with humungous shoulder pads and fight through the traffic to work. When I left and started my own consulting business it was a relief to be more ‘me’, to be able to work in my jeans, at any time of the day or with music playing and a decent view of the garden through the open window. I felt that I had the best of both worlds and that somehow I’d brought two sides of my life together. When the kids arrived it became even more convenient to be the mummy who works around the house and at work stuff on the computer, so they could see these two aspects as part of a whole me.

Yet even in those days I would get dressed up to meet a client, or I’d put on a work telephone voice.

Almost two decades later and the professional image and the private image have merged even more closely, but I’m not convinced that keeping some aspects of my life private and having boundaries, means I am secreting away a side of myself that I don’t wish others to see. I don’t believe that having boundaries makes me inauthentic. I think in a perverse kind of way, it even makes me more real. I don’t always get those boundaries right. I sometimes blog about funny stories from the Ann Summers shop in Bath, or how difficult it can be to conduct a romantic life in a small house filled with teenagers..

Sometimes I push those boundaries and that makes me fallable, and human. As we all are.

A new class

I think there’s a new class division out there. It’s not  about money, or caste, or breeding or ancestory. In this brave new world I believe the division is based on social media literacy. For those who don’t use the internet daily as their number one forum for living, loving, working, socialising, I think there is a deeply held suspicion of this ‘new fangled internet wizardry’. For these people even sharing the most innocuous details about what books you enjoyed or whether you are feeling sad or angry, is exhibitionism.

It’s too easy to immediately write the new media naysayers  off as old-fashioned elderly fuddy duddies, when I’ve come across thirty-somethings who feel like this. They genuinely do not believe that the world is round, in their view  it is still flat. There are things you do and don’t say, metaphorical work jackets you put on and take off, depending on whether you’re at the coal face or at home. It’s just that they draw the lines more sharply than I would, and include things that I believe are inconsequential. Is it really important that the rest of the world not know about your struggles with depression, or homesickness – must we always keep a stiff upper lip?

Though I also question their criticism of me and other bloggers and where we draw our boundaries. How can they make judgements when they are not even inhabiting the same world as I?

There are others who appear to be the extreme opposite. These are the social media divas. They embrace exhibitionism and- dare I suggest it – they strive to shock and awe, in their ultimate aim to build influence. I’m not certain whether it is  subconscious or intentional, but they appear to be suffering from a Jeremy Kyle style, Big Brother-ish need for celebrity.

Telling Big Brother that you fancy your roomate when you are ‘happily married’ outside of the house, is not being real. It’s car crash celebrity. There will be blood. Pain. Tears. Not all of those tears will be theirs. And frankly I think that’s wrong behaviour.

They naiively use their ‘real emotions spread bare for the world to see’ to fuel their celebrity. Call me cynical but I’m not convinced that all the purportedly self-effacing ‘sharing’ is authentic, some of it is merely the stuff of soap operas. Any old journo will tell you that bad news sells newspapers quicker than good news.

I don’t think these folk really understand the power of the dragon they are trying to tame. What’s even more interesting is that their over-sharing results in a fast rise and even faster decline from public grace. If the minutiae of your life is made for TV, where is the exclusivity? What makes it news? Too much information becomes boring after all. I was thinking about this the other day when I read Ashton Kutcher’s comment on the famous couple’s use of  Twitter. He was laughing that since he and Demi Moore had made public their movements on Twitter the number of papparazzi waiting outside their door had decreased sharply. Here is an example of a celebrity who understands the explicit rules of celebrity, who can dance with the devil. I dare say it’s taken him some years to get his head around it.

I’m not sure what acceptable behaviour is, on the internet. Is it building boundaries, or breaking down walls? Is it secreting away details and living by the privacy settings or being authentic in the Facebook sense?

The only thing I know when thinking about the correct way to behave on a blog, on Twitter, on Facebook, Linkedin or anywhere else in the brave new media world is this:

If you can look at yourself without embarrassment, in the mirrored reflection of your computer screen, without looking away or feeling shame, you’re probably doing it right!

To thine own self, be true.

If you were Miss Manners, what would you include in a tome about how to behave on the internet?

Image: Flickr Creative Commons
Laughing squid

  • http://twitter.com/RebeccaEmin Rebecca Emin

    A really thought provoking post. I am always just myself… possibly honest to a fault.
    It’s fairly obvious that not everyone is the same though.

  • JulieB

    Call me old-fashioned if you like, but I must admit I still like compartmentalising the work me and the home me – I just find it easier to switch off that way at the end of the day. Now that I work from home a lot this is trickier – I no longer need the external trappings, I can work in my jeans – or even pyjamas and slippers if I really wanted to! The main reason I stay semi-anonymous is mainly down to the various scare stories around identity theft that I have heard over the past couple of years. To be honest, I am probably kidding myself – I am sure if someone really wanted to, they would be quite capable of stealing my identity with the information that is already out there.

  • Anonymous

    Thanks Rebecca for commenting! I think I’m honest to a fault too, truth be told. I think Virginia Woolf had a point though, when she was talking about being real in her writing. Not only did she say that about telling the truth about yourself and others, but this pearl of wisdom about fiction…Every secret of a writer’s soul, every experience of his life, every quality of his mind is written large in his works.
    Virginia Woolf

  • http://cocktailsatnaptime.blogspot.com/ Misssy M

    I decided a long time ago that if I were going to start blogging that i would not be anonymous. I’ve seen too many anonymous bloggers who, through their anonymity, have been brutal about people in their work and personal life. Of course it all comes crashing down when someone from their life makes the connection. I believe in taking responsibility for what you write. Sure, occasionally people have been slightly miffed at me exaggerating an event or portraying them in a certain way, but these people are people who would be miffed no matter what. My blog is tongue in cheek and irreverent.

    One thing that still shocks me is people talking about their sex lives on twitter and their blogs in a way that would attract all the wrongs sorts of people. It worries me that so many young people do this- and possibly post photos of themselves online- or have them posted by less than scrupulous friends-I’ve seen it happen to some of my students. There are some parts of your real self that should really remain private. Call me old fashioned…but ick!

  • Notes From Lapland

    I sometimes wonder if I lay too much information about myself out there for all to see, but then on the other hand all they are seeing is me, and what can be wrong about that?

  • http://bloggertropolis.blogspot.com/ Steve

    I think Zucker­berg is an idiot… but then on the other hand another part of me thinks… ;-)

    We all act differently with different people dependent on context and the relationship. The internet is no different. Certainly people should behave with decency and decorum but I think these are fluctuating values, at least in terms of form, and not set in stone “one for all”. Human beings are far too complex for such simplistic compartmentalizing.

  • Dara

    Zuckerberg’s claims don’t really ring true with the privacy settings you can use on Facebook.
    But that’s another story. I think it’s possible to be honest and true to yourself, yet choose how you act and talk in various kinds of company. And the internet is no different. Certain people are on my facebook page and follow my status updates; certain people read my blog. Not everyone who reads my blog can access my personal facebook page; not everyone on facebook reads my blog. And then there’s my columns.
    I’m going to go with Woolf on this one. And also with the writerly advice “know your audience.”

  • Anonymous

    Good post, I don’t think I particularly share that much about myself, then again I don’t in Real Life either, that’s just the kind of person I am.

    I think those that over-share are also the type of people who over-share in real life as well, The ones you really have to watch out for, in my considered opinion, are the ones who’s on-line and off-line personas don’t match at all. What are they hiding or indeed are they just lying?

  • http://www.muddlingalongmummy.com/ Muddling Along Mummy

    Ok am going to split my comment into two things – for some of us (and yes this falls into the later social media savvy set) we know the value of our personal brand and so can separate into professional brand (for me via linkedin and my City persona) plus then have a distinct personal brand (for me my blog / twitter etc)

    Having recently had to go through a background check for my professional life I seriously considered deleting my personal life in case it wasn’t separated enough BUT I know that if you google me you are unlikely to find my blog – not everyone is social media savvy enough to know to make yourself more invisible if your professional persona needs to be squeaky clean

    BUT whilst I think you can separate segments of your life (be warned Facebook & Linkedin are VERY good at working out if you’re trying to do this and will see through it and make links) you do need to bear in mind that the footprint you leave on the internet is fairly indelible and will always reflect back on you

    BUT (and I’m nearly done) people do need to realise that these internet moments, what is written are like sitting eavesdropping on a conversation – you read, you search at your peril and if you don’t like it there should be an adult conversation about it, you can’t snoop and then try and keep the moral high ground

  • nondomesticgoddess

    It’s a choice isn’t it – to reveal or not.

  • http://lifeinapinkfibro.blogspot.com life in a pink fibro

    I still believe in privacy, despite the fact that I blog about my life. But you get a writer’s version of my life – one small incident blown large, one large incident made small. Having said that, honesty and accountability are important. No point in making it up. I think we still present a face online and offline – it’s just more important to put your best one out there in both places. Great post.

  • http://www.londoncitymum.com London City Mum

    I’m very much with Misssy M – my blog is tongue in cheek and irreverent, with the emphasis on sarcasm.
    My Paranoid Former Employer could not see this, hence it is also true that no matter how ‘anonymous’ you wish to remain, nothing is truly so. Muddling Along has valid points in her comment which I can also fully support.

    Suffice to say that I keep my business persona pretty separate from my blog persona. We are one and the same in many ways, but I also have learned when NOT to call a spade a spade, or – as a former colleague said to me (admiringly, I might add) – a f*cking shovel.

    LCM x

  • Anonymous

    I too am shocked by some of the explicit sex talk, yes even me. Some would say that I’m fairly revealing but I’m careful to never cross the line between setting the scene so readers can relate and voyeurism! I wrote a blog post about some young adults I know who had a messy break up on Facebook, calling each other this and that..horrible to see.

  • http://allfookedup.com Lynn MacDonald (All Fooked Up)

    Thanks for sending me this as it was really interesting. For me personally, what you see has ALWAYS been what you get and it’s caused me plenty of problems. However, I don’t think that you can just always be yourself, no matterr the forum or place. I think that’s idealistic and unrealistic. Especially with the bloggers who have little kids, I think spilling it all out could prove to be problematic.

    But who knows…I’m sure no one could have anticipated all this so let the chips fall where they will.

    Great post!

    • http://www.vegemitevix.com vix

      Thanks Lynn. It’s an interesting argument when taken to its logical conclusion isn’t it. Though I don’t agree with Zuckerman that you must be completely open, as someone who works in social media I understand the need to be real..we all like working with real people, not faceless corporate bods.

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